Reach support directly
For billing issues, account recovery, abuse reports, deletion requests, or launch questions, use the address below. Typical response time is within 2 business days.
support@uffirm.appIf users arrive from ads, they need a fast way to understand the product, resolve confusion, and ask for help without hunting through the studio.
For billing issues, account recovery, abuse reports, deletion requests, or launch questions, use the address below. Typical response time is within 2 business days.
support@uffirm.appSigning in is required for cloud renders, billing, saved sessions, and cloned voice management. You can still explore parts of the studio before signing in.
Saved sessions, billing state, and cloned voices are account-linked. Some convenience data, like locally saved custom generator presets and UI preferences, stays in your current browser.
Yes. Free accounts use starter render credits. Pro removes that credit cap while the subscription stays active.
Simple sessions are usually quick, but render time varies with voice choice, queue load, audio layers, and output length. If a render fails, the app should explain the next step instead of leaving you stuck.
Sign-up can require email confirmation depending on your Supabase auth settings. Password reset emails let you set a new password from a secure recovery link.
Cloned voices can be deleted from the studio. For broader account or data deletion requests, contact support from the address listed below so the request can be verified and processed safely.
A self-hosted deployment controls its own storage, retention, and support practices. Public support promises on this site only apply to the hosted deployment you advertise from.